Where do I register?
Click here to join the fun and run with us for a good cause!
What is the registration fee?
Click here to learn more about the different fees attached to each category – Early Bird or not.
What am I entitled to as a participant?
We will be providing each participant with a t-shirt, a goodie bag and a finisher’s medal.
We will be sharing more details about the content of the bag closer to the event.
What is the minimum age requirement to participate in Ground Zero Run 2020?
- A Participant must be 18 years and above as of 31 December 2019 to participate in the 10km race.
- A Participant must be 13 years and above as of 31 December 2019 to participate in the 5km race.
- Participants for the Kids Dash must be 3-12 years old as of 31 December 2019.
Any Participant below the age of 18 as of 31 December 2019 is required to seek parental/guardian consent and complete the relevant indemnity and declaration forms when registering online or in-person, failing which the organiser reserves the right to refuse entry to that Participant
How do I know if I have successfully registered?
All registered participants will receive a confirmation email and receipt upon successful registration to the email address used at time of registration.
I registered but did not receive my confirmation email and receipt.
Please allow up to 12 hours to receive your confirmation email. There are several reasons you may have not received your confirmation slip after this time period:
- It could be in your spam/junk folder.
- Registration was unsuccessful.
- The email address entered at time of registration is incorrect.
If after 12 hours you still haven’t received any confirmation, please email us at firstname.lastname@example.org providing the email address and ID number provided to you at the time of the registration so the team can check your registration status.
I have registered for the race but have injured myself or unable to attend the race.
Being a charitable event with limited resources and flexibility, we are sorry to say that all race entries are strictly non-refundable and non-transferrable to any future events. We wish you a rapid recovery and hope to see you soon!
Can I transfer my race entry to someone else?
Being a charitable event with limited resources and flexibility, we are sorry to say that all race entries are strictly non-refundable and non-transferrable.
I have missed the registration deadline. Can I still join the race?
Due to logistics, all registrations have to be completed by 12 April 2020, so that all participants can collect their race pack on time and have their bib to enter the race course and venue. We cannot therefore accept any registration past that deadline.
Can I change my race category after signing up?
If you wish to change category, please email us at email@example.com.
Can I change my T-shirt size?
T-Shirt sizes can be changed up to 12 April 2020, subject to availability of the requested size. Please email us at firstname.lastname@example.org for assistance.
After this date, no changes in T-Shirt size will be accepted. Please select your t-shirt size appropriately during the registration process.
You may view the T-shirt size charts here respectively:
What happens after I register for the event?
We will be in contact with you to support you in the next part of your journey with Ground Zero – raising funds in support of Mercy Relief’s work in disaster relief! Share your page on social media, with your friends and family to ask them for donations in support of Mercy Relief’s humanitarian efforts.
When is the last date to register?
Registration closes on 12 April 2020.