Where do I register?
Click here to register.
What is the registration fee?
Click here to view more.
How do I know if I have successfully registered?
All registered participants will receive a confirmation email and receipt upon successful registration to the email address used at time of registration.
I registered but did not receive my confirmation email and receipt.
Please allow up to 12 hours to receive your confirmation email. There are several reasons you may have not received your confirmation slip after this time period:
- It could be in your spam/junk folder.
- Registration was unsuccessful.
- The email address entered at time of registration is incorrect.
Please email in to email@example.com providing the email address used at time of registration process for the team to check your registration status.
Can I register for Ground Zero Run Virtual Challenge if I am located out of Singapore?
Yes, you can! Registration fee for overseas participant is $10.
Will I receive any entitlement if I am signing up from overseas?
Unfortunately, overseas participants will not be receiving any entitlements.
What happens after I register for the event?
Once you have signed up for the Ground Zero Run Virtual Challenge, your immediate next step is to nominate at least 5 of your friends to take up the Challenge. The person you nominate gets 24 hours to either take the challenge himself/ herself or donate on your fundraising page.
Participants are highly encouraged to raise funds from their friends and family members to support the humanitarian efforts of Mercy Relief.
How would the donations that I raise be utilized?
All donations raised would help Mercy Relief scale our impact both locally and regionally and empower disaster-stricken communities.
How can I check on the donations that I have raised and the people who have supported me?
You may click on your profile page. The total donation amount that you have raised and all your supporters would be shown on your profile.
Are there any other means of donations if I do not wish to donate online?
Yes, you may also donate via cheque. Crossed cheques should be made payable to “MERCY RELIEF LIMITED” and mailed to: 160 Toa Payoh Lorong 1 #01-1568 Kindly provide your name, NRIC number, mailing address, email address, contact details and “ Ground Zero Run Virtual Challenge 2020” at the back of the cheque if you wish to get tax exemption.
Will there be any tax exemption if I donate to the event?
Yes, there will be 250% tax exemption for all donations. A tax-deductible receipt would be sent to you.
When is the last date to register?
Registration is open from May 23 – September 20 2020 and the virtual challenge period is from September 06 – September 27 2020.
Will there be a refund if I have registered for the physical run and I don’t wish to participate in this virtual challenge?
No refund will be made for all registration made prior to the change of format. We thank you for your kind understanding.